How do I order/request a Quote?

Where to Start

Browse through our products to find what you would like to purchase or get a quote on by using the menu along the top of the screen.

  1. Choose the colour, finish, size (if applicable) and number of products you want and click on the “ADD TO QUOTE” button. Your item will be on “Item added to your chart”.
  2. You will then have a choice to “View your item” or “Continue shopping”. If you wish to “Continue shopping” you can go to various other products by clicking on what you need or “Recommended products” that is available in the same range.
  3. Otherwise click on “View chart” and here you can change your QTY’s or delete products.
  4. Or “Update quote” if you wish to add other products.
  5. Or “Proceed to submit quote”.
  6. Fill in all your “Customer details” and make sure you add your courier / delivery address or “Additional details” (if you have special requests re size/colour).
  7. Then “Submit quote”.
  8. We will then receive your “Quote request” and will respond within 24 hours.

If you have any difficulty placing your order online please do not hesitate to contact us on info@lovelylinen.co.za or contact us on +27 (0) 82 413 4289.

Can I place an order over the phone?
Yes you can. Simply call us on +27 (0) 82 413 4289. If we are busy please text us your contact details including email address and we will promptly return you call or email you.

Can I place an order through your stores?
We are currently only an online “catalogue” where you can choose your products and we will revert within 24 hours with a quote. If you are based in the Cape Town / Western Cape area, we will gladly make and appointment with you and show you our samples. If not, we will also courier samples to your address – this is for across the country in South Africa.

Can I place an order if I am not based in South Africa?
If your delivery address must be in South Africa you can. You will see the necessary information on your quote or invoice i.e South African Bank Swift Codes and details to do so.
Otherwise please email us on info@lovelylinen.co.za and we will email you all the details.